Rapid Hosting status - Server Reracking - 4/16/25 – Maintenance details

London, UK Budget VPS Node #1 experiencing major outage

Server Reracking - 4/16/25

In progress
Scheduled for April 16, 2025 at 2:52 PM – 4:11 PMUTC

Affects

Chicago, Illinois Budget VPS Nodes

Under maintenance from 2:52 PM to 12:00 AM

Chicago, Illinois Budget VPS Node #1

Under maintenance from 2:52 PM to 12:00 AM

Chicago, Illinois Budget VPS Node #2

Under maintenance from 2:52 PM to 12:00 AM

Chicago, Illinois Game Hosting Nodes

Under maintenance from 2:52 PM to 12:00 AM

Chicago, Illinois Game Node #1

Under maintenance from 2:52 PM to 12:00 AM

Chicago, Illinois Game Node #2

Under maintenance from 2:52 PM to 12:00 AM

  • In progress
    April 17, 2025 at 2:15 AMUTC
    In progress
    April 17, 2025 at 2:15 AMUTC

    Budget Game Nodes #1 and #2 are both online as well as Budget VPS #2.

  • Completed
    April 16, 2025 at 11:52 PMUTC
    Completed
    April 16, 2025 at 11:52 PMUTC
    Maintenance has completed successfully
  • Update
    April 16, 2025 at 11:43 PMUTC
    Update
    April 16, 2025 at 11:43 PMUTC

    Hardware racking has started not to long ago but we do have some bad news. The Ryzen nodes are still in transit and we do not have a update from UPS we are hoping for a delivery some point tomorrow we will post once we receive a update. Budget VPS, Budget Game and customer Dedicated Servers are still being racked today.

  • In progress
    April 16, 2025 at 10:33 PMUTC
    In progress
    April 16, 2025 at 10:33 PMUTC
    Maintenance is now in progress.
  • Update
    April 16, 2025 at 6:11 PMUTC
    Update
    April 16, 2025 at 6:11 PMUTC

    5 of the 6 packages have been delivered we currently are awaiting on the last one and a status update as to its whereabouts.

  • Planned
    April 16, 2025 at 5:00 PMUTC
    Planned
    April 16, 2025 at 5:00 PMUTC

    We are planning for a scheduled reracking of our hardware today, I do not have a exact estimate but looks like it will take place around 4:00 PM EST.

    We will send further updates out as they are received we hope to have everything up as soon as possible for everyone and we appreciate your patience.

    Please note the specified time provided below is just a general idea and may differ depending on shipping times and our technicians.