Rapid Hosting status - Charlotte, NC Connection Loss – Incident details

System Under Maintenance

Charlotte, NC Connection Loss

Identified
Operational
Started about 2 months ago

Affected

Chicago, Illinois Budget VPS Nodes

Operational from 11:53 PM to 12:00 AM

Chicago, Illinois Budget VPS Node #1

Operational from 11:53 PM to 12:00 AM

Chicago, Illinois Budget VPS Node #2

Operational from 11:53 PM to 12:00 AM

Chicago, Illinois Premium VPS Nodes

Operational from 11:53 PM to 12:00 AM

Chicago, Illinois Premium VPS Node #1

Operational from 11:53 PM to 12:00 AM

Chicago, Illinois Premium VPS Node #2

Operational from 11:53 PM to 12:00 AM

Updates
  • Identified
    Identified

    The issue seems to be stemming for a DDOS attack leakage, we are working on getting this fixed. Also have reached out to our previous datacenter for possible deployments back to there location.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.