Rapid Hosting status - Charlotte Network Issues – Maintenance details

We have identified an issue with one of the core routers kernel panicking and rebooting. Most customers are unaffected since we have redundantly on the new stack. However there are a few outliers that are having some issues. We have already ordered replacement hardware to be replaced Thursday or Friday and will be working with our networking team to minimize any outages till then but migrating those affected to a different core switch.

As with any large scale upgrades there are bound to be a few hiccups along the way and we appreciate the patience. Once we complete ironing out these last few issues we expect to see consultant uptimes and are already seeing much lower latency’s across the network. We will send updates as needed, and as we go on with the replacement.